Terms & Conditions

1. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to purchase from Viora Jewels.

2. Products & Pricing

• Product images are representative. Colours may vary slightly due to monitor calibration and lighting.
• All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.
• We reserve the right to change prices, withdraw products, or correct pricing errors without prior notice.

3. Orders & Payment

An order is confirmed only when payment is successfully received and we send you an order confirmation email. We may cancel any order at our sole discretion (e.g. stock unavailability, payment fraud, or pricing errors) and issue a full refund.

4. Shipping & Exchange

Shipping is governed by our Shipping Policy. Exchanges are limited to damaged or incorrect items raised within 48 hours of delivery, as detailed in our Exchange Policy.

5. Intellectual Property

All content on the Site — including product designs, photographs, logos, and copy — is the property of Viora Jewels and may not be copied, reproduced, or used without our written permission.

6. User Conduct

You agree not to misuse the Site — including but not limited to attempting unauthorised access, scraping content, or uploading harmful code. Reviews and other user-generated content must not be unlawful, defamatory, or infringing.

7. Limitation of Liability

To the extent permitted by law, Viora Jewels' total liability for any claim arising from your use of the Site is limited to the amount you paid for the relevant order.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

9. Contact

Questions? Write to us at viorajewels6@gmail.com.